top of page

TERMS & CONDITIONS

  1. It is agreed that the terms set out in this booking form is the total agreement made between the parties and that no variation or modification of this contract shall be effective unless agreed by both parties in writing.

  2. As standard, your wedding film will contain background music chosen and supplied by Pine Tree Films. In the event that clients would like to supply their own choice of music, same will be added free of charge. In cases where the music is supplied by the client, Pine Tree Films take no responsibility for any breach of copyright as defined by the copyright and related act, 2001, and any other subsequent act of the Oireachtas. Any client that supplies their own music do so strictly on the basis that they will indemnify Pine Tree Films against any liability that may occur as a result of the same. It is the clients responsibility to obtain and/or pay for any license or permission required from the appropriate authorities. Furthermore, the clients undertake that everyone performing at the wedding ceremony and at the wedding reception will be informed that their performance may be recorded for the purpose of inclusion in the wedding video and further undertake that the consent of all such persons will be obtained. The clients agree to indemnify Pine Tree Films in respect of any liability or claim arising from the inclusion of any performance in the wedding video.

  3. Pine Tree Films requests a 50% retainer to lock in the date requested by the client when a booking is made. The other 50% is paid by the client to Pine Tree Films within the week leading to the wedding.

  4. At Pine Tree Films we always endeavour to provide a top quality service, however Pine Tree Films will not accept any responsibility, other than to refund in full any movies paid by the client in the unlikely event that Pine Tree Films cannot fulfil this contract due to equipment malfunction, theft, memory card failure or any other unforeseen circumstances regardless of when or where these may occur. In any event, the total amount Pine Tree Films will be liable for, is the full value of this contract and shall not be liable for indirect or consequential loss.

  5. It is the responsibility of the client to obtain advance permission from the relevant authorities to allow Pine Tree Films record the event in the manner we need, in order to produce the finished wedding film to our usual high standards. Whilst every effort will be made to obtain the best camera & microphone position for recording the event, this may not always be possible due to restrictions imposed on the day.

  6. The client understands and accepts that footage recorded will be as the videographer’s professional expertise determines. Although every effort will be made to comply with the client’s wishes, special requests are not binding instructions.

  7. The client understands rainy conditions may impact sound and overall quality of the footage and in general will make things more difficult for the videographer.

  8. If you have viewed one of our demos or online samples, please note that this is shown in order to demonstrate our style of work. Pine Tree Films cannot guarantee that the content of your finished video will be exactly the same as the demo.

  9. The editor of the wedding film shall be granted complete artistic license in relation to the final edit. While any requests sent to Pine Tree Films in writing before the edit begins will be taken into consideration, it may not always be possible to comply with such requests. Once the edit is completed, any changes thereafter which are requested by the client purely for aesthetic reasons will be charged at an hourly rate, plus any miscellaneous costs.

  10. Pine Tree Films will aim to have everything that was agreed in your chosen package, plus any extras that were ordered on or before your wedding day, ready in less than 31 days from the date of the wedding, This is on the condition that all material being supplied by the client for inclusion has been available to us no later than 14 days before the event taking place. Pine Tree Films will not accept responsibility in cases where the delivery time exceed this target due to circumstance beyond our control.

  11. Pine Tree Films will hold the data used to produce the clients wedding film for 30 days after the finished product has been delivered or emailed to the client, or any agent collecting on behalf of the client. In the unlikely event that a client has any complaints with their wedding film, Pine Tree Films must be notified via email or text within these 30 days. Provided that we receive such notification within this period. Pine Tree Films will make every attempt possible to rectify the problem to the customers satisfaction, however, we cannot accept responsibility where these problems arise due to malfunction of the clients equipment or other issues beyond our control. No communication from the client during this 30 day period will be taken as confirmation that the client is happy with the product and there are no complaints of any kind. In this case, project files will be deleted from our system and Pine Tree Films cannot guarantee the availability of any recorded material for the purpose of producing or changing this video thereafter.

  12. The client understands that the videographer will need to change batteries and SD cards throughout the day. Although . Before the event Pine Tree Films asks its clients for specific times of important moments the client would want captured throughout the day. If the client fails to deliver this information or gives false information, Pine Tree Films will not be held responsible for failing to record any of these moments.

  13. All digital files recorded on the day of the event remain the property of Pine Tree Films at all times.

  14. The Courts of the Republic of Ireland shall be the courts with jurisdiction over this agreement.

  15. Any failure by Pine Tree Films to enforce any or all of these conditions shall not be interpreted to be a waiver of our rights. By contracting with Pine Tree Films for an event you are agreeing to these conditions.

If you have any questions feel free to contact us at eli@pinetreefilms.ie

bottom of page